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The company's warm appeal to customers is also seen in the shift of their slogan from ' Improving home improvement ' to ' Let's build something together ', which seems to help create a more personal connection with shoppers. Beyond assisting the motivated do-it-yourselfer to repair the old shed in the backyard, Lowe's also extends a helping hand to the community by offering education scholarships, disaster relief, and tackling rebuilding projects of their own which also extends to international locales-in-need.
Additionally, several goals have been put in place to not only lower costs but to also reduce the company's operational footprint on the environment. Additional shopping perks may include complimentary gifts, free shipping, and discounts on goods - from pet carpet cleaners to ceiling fans. Also, for every purchase made through Giving Assistant, a meal is donated to someone in need, as well as a portion of your cashback incentive delivered to a good cause of your choice.
From rebuilding a pueblo in New Mexico to providing disaster relief in tornado-affected regions throughout central and southern U. The Lowe's Charitable and Educational Foundation has been supporting K public education and projects to improve communities since its inception in Another program, Lowe's Heroes, centers on employee volunteerism; and their efforts have led to the completion of more than 1, community improvement projects across the continent.
In addition to aiding their communities, the company also assists employees and their families in times of need through the Lowe's Employee Relief Fund, which is available to both full-time and part-time workers. When needing to save on the latest home improvement purchases, Lowe's offers customers the option to buy now and pay later when they qualify for their own Lowe's branded Consumer Credit Card issued by Synchrony Bank.
To enhance the convenience of shopping at Lowe's, you can also sign up for the free MyLowe's Card which comes in card and keytag form. This card makes returns easier to accomplish; tracks your in-store purchases using the card or your phone number; organizes an online inventory for your home; and creates reminders for restocking or replacing important items, like furnace filters.
When it comes to home improvement, Lowe's is often compared to another major supplier in the business, Home Depot, which targets some of the same types of customers. When carpet wins the ongoing debate between carpet, tile or hardwood floors, both Lowe's and Home Depot are ready to answer the call with quality brands and products. Customers may purchase carpet including labor and materials with the option for flexible financing and one competitive price.
Both companies offer periodic promotions for free installation of carpet for customers who make qualifying purchases over a certain dollar amount. When it comes to paint, Lowe's and Home Depot are leaders in offering a wide range of colors and formulas to address both interior and exterior needs. Both companies also have brands and options sold exclusively at each of their stores. Whether you're updating the color of your bedroom or are in need of remedying a severely chipped house exterior, Valspar is the exclusive line of paints sold by Lowe's which also provides a newer lineup of professional quality options for contractors and painters.
Exterior paints include the Valspar's fade- and mildew resistant Storm Coat, as well as paints for outdoor floors and porches.
From house remodels to replacing a malfunctioning unit, the purchase of appliances can get pretty pricey. They spend millions on Jimmie Johnson, basketball teams, race tracks, and shit on employees Politic scandals, employer scandals, CEO's, America is heading down the drain. Anonymous Coward , 14 Dec 5: I can believe it!
I was fired for voicing my opinion! Even unemployment says they had no real reason for firing me! I dread the days I walk in and know that I am the only one in my department. I am bombarded with customers that I just cannot give quality "WOW" customer service to.
I can only be spread so thin. The company claims drop in profits yet there are to many customers with pockets full of money ready to spend but no one to help them. The company looks at prvious sales and customer counts that dictate how to staff the sore. The question of what came first, "The chicken or the egg" Well I can tell you that Lowes creates their own revenew problems by not being able to service the customer.
It will only get worse. Give me enough quality people to provide a good service and I will show them the money. It's not that it's not out there, it's just that people want to feel comfortable spending what they have. When I'm with a customer who is ready to spend tens of thousands of dollars and are being interupted by phone calls and pages and other customers desireing the same kind of service they just don't feel comfortable.
Carl , 13 Apr 5: I know that dread feeling oh so well. Been with lowes almost 10years now. Will say when I first started I thought it was one of the best places I had ever worked at. The last 4 years has change that totally around. They say that the sales are down and they cant put more people on the floor till the sales are up.
That statement made my head hurt. I really wonder how far up the management pole that theory goes. People go where there is service, price is secondary. When they do hire people the so called HR person has themsign a bunch of papers watch a few films amd toss them in a department by themselves on a Saturday afternoon.
Dont know how the management team is in your store but it depends on how well you kiss up to upper management as to if you are promoted. We have a dept magr that is 22 years old with no prior mgt experience. He was a part timer that was made into a dept mgr in 2 yrs. I'm have the same feeling as you if they would give the depts the people needed the money would come. Dept I work in is suppose to have 2 specialist and a part timer minimum. Ask where the part timer was they said that the store doesnt have the hours for one.
Asked who got the hours that Im suppose to have and I got no answer. It went to a pet of one of the managers. But thats another story.
Well got to go. Getting worked up on day off. Brian , 15 Apr 6: I would disagree with Carl's statement about "price being secondary. Secondly, if Americans paid attention to quality vs. As the owner of a small company, the first question I get on the phone is "how much"? Not how much experience, how much customer service,how much quality but how much money. American workers are some of the most expensive labor on the planet, with the required taxes, worker and un-employment comp, etc.
Not necessarily a bad thing, exept when you're fellow countrymen are willing to buy goods from countries that don't protect their workers, pay them PENNIES an hour, and subsequently can make enormous profits as a result.
Think Exxon-Mobile is raking in the cash? Take a look at China. If the original complainant had wanted a quality fence, why'd he go to a big box store?
None are known for high quality anything. Next time you buy a foreign product just because it's cheap, stop and think about where your money is going. Steve , 13 Sep 1: Too bad they don't teach this in Econ courses or most any Econ courses.
Lowes is just following economic "science. Meoip , 26 Sep 8: I'm a fan of getting consumer rights but there are ways to go about this. Jumping straight to Lowes-sucks. He should know who is working on his property and what subcontractor they are employed by.
He should have read his warranty for parts and labor his parts warranty could be in jeopardy because of a incorrect installation. He then needs to contact Lowe's about the issue, when the do nothing he needs to follow the directions on the local builders association website and contact the BBB.
If that fails then go for the Lowe's sucks plan but please don't skip the steps that are there to deal with issues. My job was created because my company had no customer service. Sarita , 26 Sep I have to say suck sites sometimes do a good job of getting their point across and often are born out of a company's lack of response to complaints. Leo Lowe , 27 Sep 9: Lowes should have sued for 'defamation of character' because that is what a 'sucks' site is really all about.
I don't bother to view any 'sucks' sites because I believe that when you have a complaint, you should take it directly to the person s you are complaining about. Broadcasting the complaint to the world via the Internet is a low-blow. Complaint sites should be allowed on the Internet but ONLY if they do not contain any form of defamatory substance. I don't need to cuss someone out in order to let them know that I am displeased with something they have or haven't done.
The 'sucks' sites are sites that are counter productive to our culture. If I were the judge in this case, I would have taken that heavily into consideration while reviewing the case. Judges can correctly administer the law without having to omit their ability to use common sense. I happen to have the same last name but I am not related or affiliated with Lowes in any way.
Lowe's Loses , 3 Oct 3: I'm here doing searches for fencing at Lowe's and find this Problem for Lowe's is I don't even need to go to Lowe'sSucks. This has been enough information for me to shy away from Lowe's Tyler , 9 Dec I think people are missing the big picture about complaints with Lowe's. An installer for Lowes is only as good as his community.
That also applies to the people that work in the store as well. If a town has a higher poverty level and low education standards that is going to effect every bit of product knowlage and customer service you get. Lets face it, most people just get pushed through school if they learn anything or not.
And the people that are lucky enough to get good paying work are under the impression their money is worth something to hourly workers in retail chains. Well that cash gets pushed right to the share holder's far less than half of lowes employees are owners of lowes stock with a healthy kick back for corperate bonuses.
So the days when you pay someone to do work in your town are over. A company somewhere else is going to make a profit off of everything we do. And every town that doesn't have a large company HQ or affluent investores is lossing everything they have slowely. It will all be gone and you won't even know it happened when it does. Cause you will be used to it by then. Hey Leo you are on a suck site. I thought you didnt visit site like this DUH.
Anonymous Coward , 16 Nov Lowes Installer , 25 Oct 7: Watch out, the Lowe's sales force is not updated with what are the only fasteners you can use with ACQ treated lumber. Just try it your self, call and ask a sales associate at any Lowe's. Some of the installers do not know this ether. And the ones that do shame, shame, shame.
We know you have to pay for your own nails but cheaper not always better. Chad , 30 Oct 6: Most of this comments are wrong! Your contract the customer is with Lowe's , but I have a contract with them also if for some reason the job is not completed up to Lowe's expectation. I being the installer have to pay to get it done correctly. Either way the customer's job has to be done correctly , all the time.
Anonymous Coward , 1 Mar 9: Chad you are as dumb as they come. Lowes's is paying well less than you are worth and you know it but are afraid to face the truth of your life in general. Tell the truth about the install that they are paying you for. Dont lie to yourself. The reason you cant make ends meet at the end of the month, and the reason you're on the verge of going broke is because now they got your nuts in a vise and you can't quit even if you wanted to.
To quit means you go broke. To stay meams your going broke in the future. So don't be trying to blind the eyes of the customer try to make a good living else where if you can. If you can't Then I want you to knows this you keep on installing for Lowe's because it is only a matter of time before you will be out of business. Why would anybody deal there when independant businesses are so much more efficient????????
Stanton , 4 Nov 8: I have also been a victim of Lowes' "personal guarantee. We recently had new flooring installed into a home we were flipping. Lowes subcontracted the job and when the job was finished, we discovered a small rip in one of the vinyl floors.
When I reported it to Lowes, I was told that I needed to report this to the subcontractor. I responded that I didn't hire the subcontractor, Lowes did. They insisted that the subcontractor had to come out and make a determination as to whether it needed to be refloored or not. When I spoke with the sales person originally, they assured me that the warranty covered any problems with installation and that they would repair or replace the flooring if a customer was dissatisfied for any reason.
But when that was put to the test I was told that that their warranty coverage was subject to their's and subsequently their subcontractor's discretion. In other words, it was up to Lowes and the subcontractor to determine whether or not they should repair or replace it. Both lack integrity, but they appeal to our desire to keep our project costs down.
Unfortunately, in some instances, it ends up costing us on the back end. Ryan Keefer , 14 Nov 6: We were amazed at how closely the lowes-sucks. Our Lowes Sucks Experience.
Gross , 16 Nov I handed her the 10 coupons and she asked some type of service desk manager and came back to tell me you could only use one per purchase. I was so ticked I just left everything in the cart and walked out. So, instead of having a happy customer that is doing a load of remodeling on two homes and a condo, so would be spending lots of money, they have an angry customer.
Beware of Lowes promotions, they are devious. And if Home Depot has a promo like that and you try using 10 coupons there you will be mad with them as well cause they like wal mart or any chain or locally owned grocery store will NOT accept 10 coupons at once.
Anonymous Coward , 2 Nov 1: I don't consider myself a cheapy but maybe I would like to get a job done right and thought Lowes in the past had great customer service and a will to help but it seems they are lacking as far as customer service. Nobody wants to hear negative comments when you are in that store from an Associate who has to do a job over because he could care less as he gets his money as he is on the clock but wishes he was somewhere else.
Customer service in the Lumber Dept. The Plumbing Department used to be one of he best but most of the ones who started have retired. They are so busy as understaffed that they sometimes are too rushed to help. I went back three times before I got my problem solved as happened to find an employee who wasn't busy. Lowes promotions are not the problem, the problem is idiots like you that dont read the fine print. No store anywhere lets the consumer stack coupons or promotions that is the way it is.
Plus go spend your money at orange box because guess what it all is chinese crap that will break, it probably has lead and will kill your children too. Lowes sells the chinese crap too, Lowes employees are underpaid, and I don't blame lowes employees for not doing percent, in the end Lowes will crap on anyone in there way Aggrivated Home Improvement Employee , 25 May 9: Funny how it clearly states on those coupons that you may use only ONE per purchase so shame on you for attempting to use What store do you know that lets you use 10 of the same coupon per purchase?
Another fine point in this case of the install situation, I can stand there and tell you what supplies you need for the job, the correct way in which to do the job and then only to have you tell me you aren't going to do it that way because a That would take you too long or too much work effort and b you aren't going to spend that much money to purchase the correct product or grade of product.
So please remember that when you are at any home improvement store that if you don't want to listen and do the job correctly he probably was told to fix the uneven yard then please don't be the one to complain to us when it fails.
Or because you have done something a certain way for 30 years does not mean it is the correct way. Oh and to the individual who thinks we get minimum wages at home improvement stores..
I get well over double minimum wage as well as have college degrees so please leave that silly attitude elsewhere too and welcome to the modern world. There are educated folks in some of these stores. Some are asshats but then so are some customers too. Name withheld by request , 9 Jan 9: Anonymous Coward , 25 Jan Well pamela if you could read it plainly states only 1 coupon per purchase Hint- nobody owes you shit.
Please do take your business to the depot. Anonymous Coward , 26 Jan 1: Don , 15 Mar 7: That isn't rocket science is it? This was 6 years ago but I really need to say Not valid on previous purchase.
Empty threats from someone who can't read a coupon. My husband and I bought a home that was in the process of being remodeled We are not rich people My father is a contractor and owns two construction businesses, one roofing company and one contracting company.
My father being the nice man that he is bought us 25 boxes of tile from Lowe's to help us out. My father spends quiet a bit of money at Lowe's each month and sends his customers there to pick up materials.
So Lowe's can personally thank him spending tens of thousands of dollars with them each year. My husband and I did not really like the tile, but took it back to exchange it for another style of tile-wrong My husband and I loaded up all of this tile and took it back to the store and they were rude and lacked any type of professionalism.
The lady at the return desk at 5pm took back two boxes of the tile and gave us a pretty little Lowe's card for an in store credit. We asked if we could bring the rest of it back and they said yes, so my husband and I loaded up all of this tile My father will no longer be shopping at Lowe's Nick Cobb is the store manager at the one in North Little Rock and he did not have the courtesy to come to the return desk and speak with us I am not saying anything slanderous, just stating the facts..
I am completely and utterly offended by this store Where is Robert Niblock ceo of Lowe's I am so disgusted about this. Jim , 29 Nov 2: Keep your site working. Lowe's as well as other companies need sites like yours to let the consumer and more importantly potential customers know how bad they are. I must warn others about buying anything expensive from Lowe's. You are so right Shop local and try to buy made USA when you can. And to those thinking about working for lowe's rethink it and find another job you would be upset and frustrated most of the time if not all the time Never work for Lowe's Never ever shop there!!!!
Employee , 2 Dec 7: I've been working at Lowe's since May. I'm retired Law Enforcement, so the retail business is new to me. I'm used to liars in the field and being able to do something about them. Standing in front of a customer who demands a product that corporate has decided to no longer carry is suddenly MY fault.
A customer wanted something we no longer carry just because he bought the identical item 9 years prior. He wanted to speak to a manager because he didn't like my explaination that 'we no longer carry that item' sir. Let's not forget the customer who asks you for your advise on how to do something, then tells you your wrong. Even if you can provide product instructions as to the 'how to' yet you're wrong.
My personal favorite is customers who openly admit they have not 1 read the directions, 2 read their contracts 3 want to do things 'on the cheap' and when none of the above works for them, it's MY fault. I can't cover 2 departments due to lack of scheduling cover 'code 3 to the front' AND answer my call button in less than 45seconds.
When you the customer can tell me how I can do all of that because we know you're always right - NOT! I'd love to listen. In the mean time, the next time someone tells me "I'll have your job" because Lowe's no longer carries an item like we're the only store on the planet I'll gladly hand them my little red vest and have them do the job Another employee , 2 Dec You said it well Employee!!
I wish that every consumer would put on my shoes and pound that concrete floor for just one day. Working in retail has changed my whole outlook on people. I used to be a soulful, caring person with goals and aspirations, now I just have to pretend I'm still that person while being yelled at for trying to help people with project problems. What they truly need is to grow up, grow some manners or get mental help. Don't get me wrong, there are great customers for every 1 that think we owe them our blood, but that 1 comes day after day.
You people have no clue as to what we have to deal with. I really want to know if you unhappy consumers go to Kroger, throw your milk and eggs in the floor, yell and spit at the clerk because the chicken and cow didn't produce the product you wanted? Anonymous Coward , 5 Nov 2: Employee , 3 Dec 1: My first 2 months at Lowes I developed tendonitis in my left ankle from the concrete floors. New shoes, 2 gel inserts, and I still have to wear a boot at night to help with the pain.
You are correct with the 1 out of customers. Yet every shift, there is that 1. I've since learned that I give the customer all the information including a hand-out that I've printed from home and keep in a file on re-occuring questions I have on a product or procedure, when I'm told "I don't believe that" I can do nothing more than walk away from the customer. I've also had to go into great detail and explain that Lowe's doesn't train us to do everything a homeowner wants to do nor trouble shoot every problem that can arise being a homeowner.
Hey, fire me for being honest, right!? But you're right, I often wonder how people act in other stores, and if they ask the stock clerk how to make a dish they read about in a magazine once, a couple years ago, then get mad because the stock clerk doesn't know EXACTLY how to make the dish 'in some magazine' they read and throw their groceries at that stock clerk and storm out the door vowing never to come back and spend a couple hundred dollars a year here!
A tourist who was in town on Spring Break who had blown thru a red light, coming close to hitting a pedrestrian in a cross walk upon me asking him to sign his traffic summons stated "I'm never coming back here! I looked around at the thousands of people walking the sidewalks and driving the roadways like the days of hell at Lowes and said to the driver "I don't think we'll miss you" I keep that traffic stop in mind when people tell me they're going over to the 'orange box store' or never coming back.
I was going add a post regarding a recent Lowe's experience but after reading all the other postings, I have decided not to. Nothing in the posts here are factual exepect the ex-cop stating his hourly wage. A true complaint should be documented with facts and paperwork and names of those spoken with. The only thing here are people venting theier personl feelings.
No facts are present. The customers are complaining about things they have not read or fully understand or have not had fully explained to them. Eveyone is afriad to ask questions these days. I worked retail management for years and there are no stupid questions.
I have found poeple are in fact afraid to ask but 50 other people have the same question. I myself ask an ass load of questions eveytime I buy something. As for the retail employees, I feel your pain but having worked in both retail and banking for years before moving to the corporate world, all I can say is, that is the nature of the job. There will always be unreasonable people - customers, your boss, shareholders - whatever. These are an ever present part of the retail enviornment. Yes experts do make more per hour, and if I wanted an expert I would hire one.
When I go to Lowes, I expect the hourly wage worth of service because after all I am doing the project myself. If I am dumb enough not to ask questions then that is my fault. But I do expect someone to be avialable in the asile and I expect them to be polite. My problem with Lowe's as well as other big box locations is lack of service and lathargic 16 year olds who could care less that I am shopping in their store.
You might have to look for them and they might not be 2 blocks from your house, but it is worth it. I will pay more for better service. Why give it to the CEO when you can give to the local family owned shop. Lowes expects installer to supply certain basic install material instead of the customer, as per contract. Little or no fee for "haulaway" of large difficult to dispose of items. Brad i can see that you are a lying stupid piece o , 22 Jan 9: Ray , 24 Jan 9: The "Untrained and inexperienced" , 27 Jan 7: Let's think about the poor chump in the paint department.
Last I checked, murals, faux finishing, color coordinating, interior design are done by professionals. Professional such as interior decorators and artists demand a higher price than a guy that mixes paint. Like the guy above, I don't ask a grocery store clerk how to make Beef TarTar. I go into a grocery store after having researched the 'project' myself and with list in hand, find the necessary items myself.
I don't get upset with the dairy manager because he doesn't have the type of organic milk I prefer. He doesn't do the ordering. I don't "Umph" when the woman in the seafood department doesn't have an idea for a 'side dish' for the shrimp and scallop dinner I want to prepare for dinner.
I don't 'roll my eyes' when she says "Um, it's a personal preference, everyone likes something different" I don't storm out and leave everything in my cart and vow never to return. If you believe these types of people are few-and-far-between, you must live in Fantasy Land. They're every day, every hour, and every other customer. We as "untrained and inexperienced" Customer Service Associates have no way to pull a rabbit out of our hat, tell you what the electrical diagram is in your home because we've never been to your home, what that 'thingy' is you're looking for as you make hand signals , and what I think you should paint your laundryroom, the one I've never seen.
Call us what you will. We as employees do what we can, for the money we earn. We wouldn't be working at a DIY store that's for sure!! We wouldn't need to. If you want to pay more, hire an professional. That's what they're for!!
My husband is a contractor and he truly appreciated your comments about the DIY stores. He believes that it's the high management that doesn't care about customers. It not the employees that they care about either. He gives you two thumbs up for a well written letter. I'm in a hurry" "What? What kind of place is this!! I loved the Lowe's Christmas commercial where the Associate had to continually guess what the customer was looking for. Now THAT commercial wasn't out-there, it was quite real.
The other Christmas commercial got me too where the woman was asked to be the customer's personal shopper for his wife. That too was based on real customers. Yet, if I spend 45 minutes being a personal customer assistant, how do I assist other customers and answer their questions?
At a morning meeting, our store manager had to re-emphasize that customers do not read directions and that WE were to read the directions directly from the product to the customer.
I agree, it's a Do It Yourself store and I can only do so much or give so much product information. What a customer does with it when they go home I cannot control but I'm held responsible for. Tersea Allen , 1 Feb 4: I was sold a oven a floor model with a scratch on it.
It was a self cleaning oven. It was delivered and now it is not a self cleaning oven. Lowes says they will deliver a self clean for only So somewhere between Lowe's and your house, your self cleaning oven no longer became a self cleaning oven?
Same thing happens in the paint department at my store. Customer chooses a color, we make the color, we show the color to the customer by putting some of the paint on top of the can, customer says that's the color, yet when they get it home, it changes color. It's magic I tell ya, magic Pat Francis , 7 Feb 7: Lowes "hiring" methods are a joke also. I applied at one store, talked to no less than 8 people, took the drug test, and was told by a manager "we don't have many people over the age of 40 here, they are a liability", and was shown the door.
I'm 54 years old. Applied at another Lowes store, came in for an interview, and was told "there is no person by that name working here". Asked to see the HR manager and was told "that person is not available", asked to see the manager, same response.
Something is wrong here, when you go on-line, apply, get a phone call to come in for an interview, then "mind games" are played out. HR Manager , 7 Jan 1: I agree with you - I used to be an HR Manager a while ago and walked out one day because of the lack of respect for people because of their age and ethnic background.
If if you worked there before with plenty of experience. Everything you said is true. I was not in a click or a nice, timid little girl. Front end manager did not like me. He walked around yelling orders, talking at the top of his lungs, yelling at a woman down an aisle for wanting to write off a 97 cent paint brush, but I got nailed for being frustrated and at the end of my rope. I repeated a rumor, stupid me.
How was I supposed to know it was against company policy. I was fired before I knew it. They will trample on any respectable subcontractor just to get themselves out of a jamb. Dont let them owe you money, they will find a way to back charge you for something to get out of the obligation. I cant believe that a company of this magnitude can get away with the treatment subcontractors receive.
Yes, I have an attitude, but I have seen first hand that the sales people sell products just for the sale, offering no care and maint. Happily, we have chosen to drop lowes ,finding that our bottom line is better for it. Word of wisdom to those who are on the fence..
Anonymous Coward , 30 Mar I was a Lowes installer for five years till i was recently fired. Lowes is there to make money and having things installed sells a lot of material for them.
I have seen the problem from all sides,Lowes selling jobs the customer is clueless what they got,customers never intending to ultimatly pay for because if they bitch loud enough they will get there money back and keep the product or want a fence installed level on top and lay flat on the uneven ground[aint never gunna happen],or yes a crappy install.
Yes, Lowes was a shitty company to work for at the end. They have there managers trained by other suits and have no clue what a good install or bad even standing there looking. They are unable to say 'sir this is a good install,your out of line, or sorry sir he is going to fix this right now". Lowes is left to firing installers and replacing them and hope for the best.
Common sence and a sence of whats fair is beyound them so good luck to all sides, we will all suffer for this stupid corprate model they have developed. Anonymous Coward , 2 Nov 2: As an installer you must must must always list everything down on your details to Lowes. Walls crooked you have to state it and how much to straighten it. You have to state it and then say you wont do the install until the water damage is repaired. I went to do a detail on a entrance door. The right side of door looks like it fell out of the door framing of the house.
Somethings not right here. See, I look closer. Their break room is full of junk food vending machines, and garbage. If you're strong and don't care what you're doing, then this is for you. Don't think you're going to go there and get any fast part time job. YOu have to dress like you are going to work in your back yard in dirt. It's a dirty filthy job. YOu are unpacking crates of product, sweeping, whatever it takes.
The merchandise is filthy dirty so if you move anything or re-stock your hands will be filthy. No walking around and talking with anyone. You want a totally controlling environment, Lowes is your place. Hours and Hours of computer training classes to meet their safety standards, and then you can learn to operate this enormous LOUD scarey compost machine when you break up boxes.
After that, all departments have product that needs stocking, boxes that need opening with box cutters, and one girl showed me a cut she had on her hand from a box cutter, 10 stitches she got for that.
The equipment you'll have to learn to use is incredbiel. Rollers, Forklifts, 12 foot ladders, you'll be expected to get on and climb to in order to save stock or get something down for a customer. It's a warehouse type of environment, so if you think you'll be wearing your Sunday Best and makeup for this job, save it until you go to Church. This job is jeans, and short sleeves because when you get done, you'll be a sweaty mess.
It's a totally disgusting job and only for the thick skinned, and very rugged. I'm not that rugged. I'd say people who have years of construction , contractors and etc experience are the best for this job.
And if you're smart, apply elsewhere. It's all blue collar, and warehouse. Sneakers, steele toed shoes. There are no happy hours at Lowes. There is plenty of gossip, and if you think you're going out on a Friday Night with some 'friends' from Lowes.. These people aren't that caliber!! They have no or little social skills and if you think you're going to have a 'nice' conversation with them, forget it.
These are blue collar all the way. Lowes hires alot of people getting out of prison, so if you can decipher THAT mentality, then you have a pretty good idea what it's like to work at Lowes. Hey No Way,do you a want a little cheese with that whine?
It is called a home improvement wharehouse--not boutique. It is the most phony,backstabbing,dishonest place I have ever seen are worked at. And most of that comes from management. Most, not all act like they are on the board of directors,making K OR something. All everyone is worried about is covering there butt and making sure it runs downhill. Just one big soap opra. Let me rephrase that.
Im not dumping on dept. Alot like the CSA"S overworked and underappriciated. A good idea would be to clean out all the ego trippers and slackers in upper man. Then some good CSA'S up to dept. Employee in Medina, Texas. Dana in Charlotte, North Carolina said: I don't know what position you are applying for, but overall Lowe's a good company. The Corporate side of the business is a good place to be.
The Distribution Network can be a hard place to work. I would avoid working in the Central region in Distribution. Unofficial Lowes Employee in Reynoldsburg, Ohio. Why is it when a person gets fired or quits a job they have to bash the company? Lowes isn't for everybody, but that is no reason to bash them. I wouldn't exactly eat of their floors but the Lowes I have entered have always been clean, however you will have dust on inventory boxes because the stores are set up like warehouses.
All Warehouses are normally dusty! That's why you are to wear blue jeans and t-shirts, your red smock and given gloves when you are unloading or stocking. Maybe the fact that you do not like manual labor that's why you are bashing Lowes.
What honestly did you expect??? As for all companies, Lowes is not perfect and they never claim to be, but they DO care about their customers and their employees, they treat them with the upmost respect. If the management team does not, maybe you should have turned them in?
As other people have posted in here It's all about your Management Staff. If you don't have a good management staff the store will not run smoothly, customers and employees will be unhappy.
Lowes is a great company to work for.. I unofficially work for them waiting on a call back as to when I start , however; my husband has been an employee for Lowes for 7 years. Again it is what you make of it and it is all about the management team. It's a blue collar job and everything thing else that goes with blue collar. Rough people who have no class, no money, and no education.
My one manager had been arrested like 2 times for DWI and was still on the job. They hire people who have been in jail too. SO yes, it's a job, and it's a rough job, but if you want to work it is what I said, "A job'.
They play dirty pool too with unemployment and workers comp. This company hires out all their bookkeeping work, including unemployment, and they'll try all they can to screw you.
Maybe it's family to some, and I guess it probably depends on the area, but for the most part, I prefer to work with people who actually have a working mind. Rough work and you are expected to do it ALL! K in North Wilkesboro, North Carolina. My husband works at Lowe's in the corporate office in Wilkesboro, NC, where they kept their call center after the move to Moorseville. He started on the phones six months ago, but is now a staffing coordinator , and he loves it. I go over there a lot and visit and it is super laid back, business casual attire.
The best thing is you can't really complain about "the things they do Corporate" because you are part of corporate. My mother retired from there after 30 years, and right before she retired her job moved to Mooresville, so she made the commute for a few months and said it is soo beautiful, but can be somewhat stressful.
Employee in Oceanside, California. All you social butterflies need not apply to this company. Its a task based job with customer service. I hate how people cry so god damn much these days about working. Iv been with lowes since 08, Iv seen cry babies come into a store, drop a few tears then quite. Also BTW i know this is true because iv been complimented, promoted, paid well, and praised for my work. My old manager made 22 an hour as a DM!!!!!!! I'm working my way to a manager spot right now.
If you want to be a social butterfly and work less and dont mind less pay, Home Depot is for you. If you have been with this company for years and your still not that high in the chain you're doing something VERY wrong.
I've been there for about a month. It's fast-paced, stressful, often dirty and sometimes downright frustrating. I balance the needs of contractors, clients and management. Every day there is a new problem, and the clock is ticking.
It's like riding a motorcycle in a downpour-- it might not be pleasurable, but it's damn rewarding. You could do a lot worse. You will be getting dirty, and you will be dealing with a certain type of customer mostly blue collar men, depending on the store area you work.
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